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October 12, 2018

CSG Law Alert: Ask First!

One of my husband’s goodhearted employees nearly fell victim to a scam that has been rampant throughout the country. The employee received an email from a senior staff member (or so it seemed) asking if he was in the office. It was early on a Friday morning, before many people had arrived. The employee, never wanting to disappoint, responded yes. The alleged senior staff member then asked the employee for help – asking if he could go to a nearby drug store, purchase several gift cards and then send him the redemption codes. The employee got as far as purchasing $500 worth of gift cards before he took a moment to think about what he was doing. Just prior to sending the codes, he picked up the phone to confirm with the senior staff member…

While the employee ultimately realized he might be the subject of a scam, too many people take action without first verifying. By our nature, people are helpful. We hold the door for others and offer to send money to someone in need. Scammers are all too happy to take advantage of our good nature. Sadly, in this day and age, we need to take that extra minute or two (or three) to pick up the phone and verify. Being helpful is wonderful – but being smart is self-preservation.

And, for employers, this type of scam is best combated by proper and regular cyber training for your personnel. More than half of reported breaches (and some in the headlines), begin with employees responding to this type of phishing email, a spoofed account or a suspect link. Be smart and be secure.